Contact Us

We know there are always questions that can't be fully answered on our Web site or additional information that you may need. Select one of the links below for our customer service contact information:

 

 

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Contact Directory

Education Industry

FLEX Administration

Dependent Day Care or Medical Reimbursement account or claims

Frequently Asked Questions
Contact Form
1-800-325-0654
1-800-543-3539
Mailing Address
American Fidelity Assurance Company
ATTN: AFES Flex Account Administration
P O Box 25510
Oklahoma City, OK 73125-0510

Benefits Department

For inquiries regarding your insurance claim filings and payments
Frequently Asked Questions
Contact Form
1-800-662-1113
1-800-818-3453
Mailing Address
American Fidelity Assurance Company
ATTN: Benefits - AFES
P O Box 25160
Oklahoma City, OK 73125

Annuity Services Department

For inquiries regarding your annuity account

Frequently Asked Questions
Contact Form
1-800-662-1106
1-405-523-5978
Mailing Address
American Fidelity Assurance Company
ATTN: Annuity Services
P O Box 25520
Oklahoma City, OK 73125

Product Sales Department

For information about insurance and annuity products sold by American Fidelity

Frequently Asked Questions
Contact Form
1-800-943-2231
1-800-505-7468
Mailing Address
American Fidelity Assurance Company
P O Box 26481
Oklahoma City, Oklahoma 73126-9939

Customer Service Department

For inquiries regarding your disability, cancer, life, supplemental medical (Hospital GAP PLAN®) or long term care insurance coverage

Frequently Asked Questions
Contact Form
1-800-323-3748
1-800-522-6343
Mailing Address
American Fidelity Assurance Company
ATTN: Customer Service - AFES
P O Box 25523
Oklahoma City, Oklahoma 73125-0523

Auto Retail

FLEX Administration

Dependent Day Care or Medical Reimbursement account or claims

Frequently Asked Questions
Contact Form
1-800-437-1011
1-888-243-2638
Mailing Address
American Fidelity Assurance Company
ATTN: AWD Flex Account Administration
P O Box 268887
Oklahoma City, Oklahoma 73126-8887

Benefits Department

For inquiries regarding your insurance claim filings and payments

Frequently Asked Questions
Contact Form
1-800-437-1011
1-888-243-3453
Mailing Address
Attn: AWD Department
American Fidelity Assurance Company
PO Box 268898
Oklahoma City, OK 73126-8898

Customer Service Department

For inquiries regarding your disability, cancer, life, accident, or supplemental medical (Hospital GAP PLAN®) insurance coverage
Frequently Asked Questions
Contact Form
1-800-437-1011
1-800-654-2324
Mailing Address
AWD Operations
American Fidelity Assurance Company
PO Box 25523
Oklahoma City, OK 73125-0523

Municipality

FLEX Administration

Dependent Day Care or Medical Reimbursement account or claims

Frequently Asked Questions
Contact Form
1-800-437-1011
1-888-243-2638
Mailing Address
American Fidelity Assurance Company
ATTN: AWD Flex Account Administration
P O Box 268887
Oklahoma City, Oklahoma 73126-8887

Benefits Department

For inquiries regarding your insurance claim filings and payments

Frequently Asked Questions
Contact Form
1-800-437-1011
1-888-243-3453
Mailing Address
Attn: AWD Department
American Fidelity Assurance Company
PO Box 268898
Oklahoma City, OK 73126-8898

Customer Service Department

For inquiries regarding your disability, cancer, life, accident, or supplemental medical (Hospital GAP PLAN®) insurance coverage
Frequently Asked Questions
Contact Form
1-800-437-1011
1-800-654-2324
Mailing Address
AWD Operations
American Fidelity Assurance Company
PO Box 25523
Oklahoma City, OK 73125-0523

Health Care Facility

FLEX Administration

Dependent Day Care or Medical Reimbursement account or claims

Frequently Asked Questions
Contact Form
1-800-437-1011
1-888-243-2638
Mailing Address
American Fidelity Assurance Company
ATTN: AWD Flex Account Administration
P O Box 268887
Oklahoma City, Oklahoma 73126-8887

Benefits Department

For inquiries regarding your insurance claim filings and payments

Frequently Asked Questions
Contact Form
1-800-437-1011
1-888-243-3453
Mailing Address
Attn: AWD Department
American Fidelity Assurance Company
PO Box 268898
Oklahoma City, OK 73126-8898

Customer Service Department

For inquiries regarding your disability, cancer, life, accident, or supplemental medical (Hospital GAP PLAN®) insurance coverage
Frequently Asked Questions
Contact Form
1-800-437-1011
1-800-654-2324
Mailing Address
AWD Operations
American Fidelity Assurance Company
PO Box 25523
Oklahoma City, OK 73125-0523

Other Industries

FLEX Administration

Dependent Day Care or Medical Reimbursement account or claims

Frequently Asked Questions
Contact Form
1-800-437-1011
1-888-243-2638
Mailing Address
American Fidelity Assurance Company
ATTN: AWD Flex Account Administration
P O Box 268887
Oklahoma City, Oklahoma 73126-8887

Benefits Department

For inquiries regarding your insurance claim filings and payments

Frequently Asked Questions
Contact Form
1-800-437-1011
1-888-243-3453
Mailing Address
Attn: AWD Department
American Fidelity Assurance Company
PO Box 268898
Oklahoma City, OK 73126-8898

Customer Service Department

For inquiries regarding your disability, cancer, life, accident, or supplemental medical (Hospital GAP PLAN®) insurance coverage
Frequently Asked Questions
Contact Form
1-800-437-1011
1-800-654-2324
Mailing Address
AWD Operations
American Fidelity Assurance Company
PO Box 25523
Oklahoma City, OK 73125-0523

International Life

International Client Service Department.

For inquiries regarding your life insurance coverage.

1-866-416-8880

1-405-416-8880

E-mail

brokerage.international@af-group.com

Former Mid-Continent Life Policyholders

Customer Service Department

For inquiries regarding former Mid-Continent Life Policyholders

Frequently Asked Questions
Contact Form
1-800-735-9701
1-405-523-3841
Mailing Address
American Fidelity Assurance Company
PO Box 268923
Oklahoma City, OK 73126-8923
 

 

Reporting Fraud

Fraudulent claims is a growing problem for everyone. Learn how you can help our Special Investigations Unit (SIU) fight insurance fraud. Report a Fraudulent Claim

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