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Customer Service

Customer Service is a unique part of American Fidelity that sets us apart from the competition. American Fidelity's service representatives are knowledgeable and have considerable experience serving members of the Educational Community as well as Business and Industry.

Forms Online Services
  • Insurance Claim Forms
    Download forms and filing instructions to submit a claim by product and state.
  • Change & Administration Forms
    Download forms to modify policy information, request a duplicate policy, change your name or beneficiary and other actions.
  • OnLine Service Center
    Secure, convenient, personalized information and services for policy holders, group administrators, agents and brokers.
  • OnLine Document Delivery (ODOC)
    Variable Annuity customers account information documents are available online.
Frequently Asked Questions (FAQ's) Contact
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