Salaried, Career Account Managers
At American Fidelity, we take a unique approach to the way we work with employers and employees. Every account manager is a salaried, career employee who is available year-round to answer questions and work with you as part of your team.
Your account manager understands the changing and dynamic municipality community and the men and women who make up its workforce. We can make enrollment an easier, more pleasant experience for you and your employees with one-on-one consultations with each of your employees, and a partnership with you that includes step-by-step assistance throughout the process, as well as pre-enrollment preparation and post-enrollment review.
Pre-enrollment preparation includes:
A review of all the benefit options available to you, including any expense management services needed. Your account manager will explain the enrollment process, answer any questions you have, and work with you to schedule the benefit enrollment period.
Post-enrollment review includes:
An employee benefit summary with a review of potential savings from any of our expense management services, as well as follow-up on any outstanding tasks from the pre-enrollment preparation and a review of American Fidelity’s online billing process.